Job Description
Join our vibrant team at Desert Springs Wellness Center as a Part-Time Front Desk Receptionist! This is a fantastic opportunity to be the first point of contact for our valued patients and clients in a dynamic healthcare environment. We offer flexible scheduling, competitive pay, and a supportive workplace culture where your organizational skills and warm personality will shine. If you're passionate about exceptional customer service and thrive in a fast-paced setting, apply today to become an integral part of our community-focused team!
Responsibilities
- Manage patient check-in/out procedures efficiently using our electronic health records system
- Answer multi-line phone calls, schedule appointments, and handle inquiries with professionalism
- Process insurance verifications and collect co-pays accurately
- Maintain a clean, organized reception area and manage office supplies inventory
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Assist with basic administrative tasks including filing, scanning, and data entry
- Resolve patient concerns with empathy and escalate issues appropriately to management
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years of front desk or customer service experience in healthcare setting
- Proficiency with scheduling software (e.g., Epic, Athenahealth) and Microsoft Office Suite
- Exceptional communication and interpersonal skills with a welcoming demeanor
- Strong organizational abilities with attention to detail in multitasking environments
- Ability to maintain confidentiality and HIPAA compliance standards
- Basic medical terminology knowledge is highly desirable
- Flexible availability including evenings and weekends as needed