Job Description
Join our dynamic healthcare team as a Flexible Front Desk Receptionist in Richmond, VA! We offer unparalleled work-life balance with customizable shift options including mornings, evenings, and weekends. As the first point of contact, you'll create exceptional patient experiences while supporting our state-of-the-art facility. Enjoy competitive pay, comprehensive benefits package (including health/dental/vision), and ongoing professional development in a collaborative environment.
Why Choose Us?
• Flexible scheduling tailored to your lifestyle
• 100% paid training and certifications
• Growth opportunities into medical administration
• Employee wellness programs and recognition initiatives
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate multi-line phone system and schedule appointments
- Maintain accurate patient records using EMR systems
- Process insurance verifications and collect payments
- Support administrative tasks including filing and data entry
- Collaborate with clinical teams to ensure seamless patient flow
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or front desk experience
- Proficiency in Microsoft Office and EMR software (Epic a plus)
- Exceptional communication and multitasking abilities
- Flexible availability including evenings/weekends
- Basic medical terminology knowledge
- Strong attention to detail and problem-solving skills