Job Description
Join our dynamic healthcare team as a Front Desk Receptionist at Louisville Healthcare Partners! We're seeking a polished professional to deliver exceptional patient experiences while managing front office operations. This pivotal role combines administrative precision with warm hospitality in a state-of-the-art medical facility. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your contributions directly impact patient satisfaction. Apply today to start your rewarding career journey in Louisville's thriving healthcare sector!
Responsibilities
- Manage patient check-in/out procedures with accuracy and efficiency
- Answer multi-line phone system and route calls to appropriate departments
- Coordinate appointment scheduling and maintain electronic health records
- Process insurance verification and collect co-payments
- Prepare correspondence and maintain organized filing systems
- Assist with basic administrative tasks (faxing, copying, data entry)
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years experience in healthcare or customer service role
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in fast-paced environment
- Basic medical terminology knowledge preferred
- Positive attitude with problem-solving aptitude