Job Description
Join our award-winning healthcare team as the first point of contact for our valued patients! At Tulsa Wellness Center, we're seeking a dynamic Front Desk Receptionist to deliver exceptional service while supporting our mission of compassionate care. This full-time role offers competitive compensation, comprehensive benefits, and a supportive environment where your administrative expertise directly impacts patient satisfaction. If you thrive in fast-paced settings and excel at creating welcoming experiences, apply today to become an integral part of our growing practice!
Responsibilities
- Greet patients and visitors with warm professionalism, ensuring exceptional first impressions
- Manage multi-line phone system, triage calls, and schedule appointments efficiently
- Process patient registrations, verify insurance details, and maintain accurate records
- Coordinate with clinical staff to ensure seamless patient flow and wait times
- Perform light administrative duties including filing, data entry, and supply management
- Maintain a clean, organized reception area reflecting our commitment to excellence
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in medical/reception or customer service role
- Proficiency in EMR systems (e.g., Epic, Athenahealth) and Microsoft Office Suite
- Exceptional communication skills with ability to multitask in high-pressure situations
- Strong organizational abilities with attention to detail and confidentiality standards
- Positive attitude and professional appearance aligned with healthcare environment
- Availability to work occasional evenings or weekends as needed