Job Description
Join our award-winning healthcare team as a Front Desk Receptionist with comprehensive paid training! We're seeking a compassionate professional to be the first point of contact for our patients. This full-time position includes a structured 4-week training program covering medical terminology, scheduling systems, and patient communication protocols. Enjoy competitive benefits, career advancement opportunities, and a supportive work environment in Santa Ana's fastest-growing medical facility.
Responsibilities
- Manage patient check-in/out procedures with accuracy and empathy
- Handle multi-line phone system and schedule appointments efficiently
- Maintain electronic health records (EHR) and confidential patient files
- Process insurance verifications and collect co-pays
- Coordinate with clinical staff to ensure seamless patient flow
- Resolve patient inquiries and complaints professionally
- Assist with administrative tasks including billing and data entry
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 6 months customer service experience
- Proficiency with Microsoft Office and scheduling software
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail and organizational skills
- Basic medical terminology knowledge (training provided)
- Professional appearance and excellent communication skills
- Flexibility to work occasional weekends/holidays