Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Fort Wayne Community Hospital! We're seeking a professional, patient-focused individual to be the first point of contact for our visitors. This role offers competitive pay, comprehensive benefits, and opportunities for growth in a supportive environment. If you excel in customer service and thrive in a fast-paced medical setting, apply today to become part of our family!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer multi-line phone system with exceptional professionalism
- Schedule and coordinate patient appointments
- Collect and verify insurance information
- Maintain accurate patient records in EMR systems
- Assist visitors and direct them appropriately
- Support administrative tasks as assigned
Qualifications
- High school diploma or equivalent required
- 1+ years customer service/reception experience
- Proficiency with EMR software (Epic preferred)
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to handle sensitive information confidentially
- Basic knowledge of medical terminology