Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Dallas Premier Medical Center! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role combines exceptional customer service with administrative excellence in a state-of-the-art facility. Enjoy competitive benefits, career growth opportunities, and a supportive work environment. Apply today to become part of Dallas' leading healthcare provider!
Responsibilities
- Manage patient check-in/check-out procedures efficiently
- Answer multi-line phone system with professionalism
- Schedule appointments and maintain electronic health records
- Process insurance verifications and collect payments
- Maintain organized front desk and reception area
- Coordinate with clinical staff for patient flow
- Resolve patient inquiries with empathy and accuracy
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or customer service experience
- Proficiency in medical scheduling software (Epic preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology
- Professional appearance and demeanor