Job Description
Join our dynamic team at Premier Healthcare Solutions as an Urgently Hiring Front Desk Receptionist in Jacksonville, FL! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers competitive compensation, comprehensive benefits, and a supportive environment where your customer service skills shine. If you're ready to make an immediate impact in a fast-paced healthcare setting, apply today!
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EMR system
- Answer multi-line phone system with exceptional etiquette and professionalism
- Schedule appointments and coordinate calendars for 15+ providers
- Collect and verify insurance information with accuracy
- Maintain organized reception area and ensure HIPAA compliance
- Process payments and handle financial transactions securely
- Coordinate with medical staff to ensure seamless patient flow
Qualifications
- Minimum 2 years front desk or customer service experience
- Proficiency in medical office software (Epic/Meditech preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Strong attention to detail with data entry accuracy
- Professional demeanor with conflict resolution abilities
- High school diploma or equivalent required