Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and receive a $1,500 sign-on bonus! Memphis Healthcare Partners is seeking a warm, professional individual to be the first point of contact for our patients and visitors. This role combines exceptional customer service with administrative excellence in a state-of-the-art medical facility. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment where your contributions are valued.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and efficiency
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain electronic health records (EHR)
- Collect co-pays and process insurance verifications
- Maintain a clean, organized reception area
- Assist with medical records requests and correspondence
- Collaborate with clinical staff to ensure smooth patient flow
Qualifications
- High school diploma or equivalent (college degree preferred)
- 2+ years of front desk or customer service experience
- Proficiency with EHR systems (Epic/Meditech a plus)
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Basic knowledge of medical terminology
- Ability to maintain patient confidentiality (HIPAA compliance)
- Positive attitude and problem-solving mindset