Job Description
Join our dynamic team at Premier Healthcare Solutions as a Front Desk Receptionist in sunny Orlando, FL! We're seeking a polished professional to be the first point of contact for our patients and visitors. This is a direct hire opportunity offering competitive compensation, comprehensive benefits, and a supportive work environment. If you're passionate about delivering exceptional customer service and thrive in a fast-paced setting, apply today!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and accuracy
- Answer multi-line phone system and route calls appropriately
- Schedule appointments using our electronic health record system
- Maintain organized patient records and confidential information
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments and verify insurance information
- Uphold a clean, welcoming reception area at all times
Qualifications
- High school diploma or equivalent required
- Minimum 2 years of front desk/reception experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- Positive, professional demeanor with customer-first mindset