Job Description
Join our dynamic team at Premier Medical Group as a Front Desk Receptionist in Santa Ana, CA! We provide all necessary equipment to ensure your success in this role. As the first point of contact for our patients, you'll create exceptional experiences while managing daily operations. Enjoy a supportive environment with competitive benefits and growth opportunities. Apply today to become part of our award-winning healthcare facility!
Responsibilities
- Manage patient check-in/out procedures using our advanced electronic health record system
- Handle multi-line phone systems with professionalism and efficiency
- Schedule and coordinate appointments across multiple departments
- Maintain accurate patient records and confidential information
- Process payments and verify insurance details
- Coordinate with clinical staff to ensure smooth patient flow
- Assist with administrative tasks including filing and correspondence
Qualifications
- Minimum 2 years of front desk experience in healthcare or customer service
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Professional appearance and courteous demeanor
- Basic knowledge of medical terminology preferred
- High school diploma or equivalent required