Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Premier Healthcare Solutions in Lincoln, NE! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers competitive compensation, comprehensive benefits, and opportunities for growth in a supportive environment. If you excel in customer service and thrive in fast-paced settings, apply today to become part of our patient-centered legacy.
Responsibilities
- Manage patient check-in/check-out processes with precision and empathy
- Coordinate appointment scheduling and calendar management
- Handle multi-line phone systems and direct inquiries efficiently
- Maintain accurate patient records and confidential information
- Process insurance verification and billing documentation
- Assist with office administrative tasks and supply inventory
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years experience in customer service or administrative role
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Knowledge of HIPAA compliance protocols
- Positive attitude with problem-solving aptitude