Job Description
Join our dynamic healthcare team as a Part-Time Front Desk Receptionist at Harbor Bay Medical Center. We're seeking a polished professional to create exceptional first impressions for our patients and visitors. This role offers flexible hours while supporting our mission to deliver outstanding patient care in a modern, supportive environment.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments using electronic health record (EHR) systems
- Collect and verify patient information and insurance details
- Maintain organized reception area and manage office supplies inventory
- Coordinate with clinical staff for patient flow and urgent needs
- Process payments and manage daily cash reconciliation
Qualifications
- High school diploma or equivalent required; college degree preferred
- 1+ years experience in customer service or administrative role
- Proficiency with EHR systems (Epic/NextGen preferred)
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Basic knowledge of medical terminology
- Ability to multitask in fast-paced healthcare setting