Job Description
Join our award-winning healthcare team as a Front Desk Receptionist in Mesa, AZ! We're urgently seeking a polished professional to create exceptional first impressions for our patients. As the face of our practice, you'll manage high-volume check-ins, coordinate patient flow, and support our medical staff with precision. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions are valued. Apply today to start your career with us!
Responsibilities
- Manage patient check-in/out processes efficiently with accuracy
- Answer multi-line phones and schedule appointments using EMR systems
- Collect and verify insurance information and patient demographics
- Coordinate patient flow and resolve scheduling conflicts proactively
- Process payments and maintain accurate financial records
- Collaborate with clinical staff to ensure seamless patient experiences
- Uphold HIPAA compliance and maintain confidential patient data
Qualifications
- Minimum 1 year experience in front desk/reception roles
- Proficiency with EMR systems (Epic, NextGen preferred)
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Professional demeanor and conflict resolution skills
- Basic knowledge of medical terminology and insurance protocols
- Ability to work in a fast-paced environment with empathy