Job Description
Join our dynamic healthcare team as a Part-Time Front Desk Receptionist at Laredo Wellness Center! We're seeking a polished professional to create exceptional first impressions for our diverse patient base. This flexible role (20-25 hours/week) offers a supportive environment with growth opportunities. If you thrive in fast-paced settings and excel at multitasking, apply today to become the welcoming face of our practice!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Handle multi-line phone systems and schedule appointments using EMR software
- Collect and verify insurance information while maintaining HIPAA compliance
- Process payments, manage cash drawer, and handle basic billing inquiries
- Coordinate office supplies inventory and maintain reception area cleanliness
- Assist with patient records management and data entry tasks
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; associates degree preferred
- 1+ years front desk/reception experience in healthcare or customer service
- Proficiency with EMR systems (e.g., Epic, Athenahealth) and MS Office Suite
- Exceptional communication skills and multilingual abilities (English/Spanish)
- Strong organizational skills with attention to detail and accuracy
- Ability to multitask effectively in a fast-paced environment
- Professional demeanor with conflict resolution capabilities
- Flexibility to work evenings/weekends as needed