Job Description
Join our award-winning medical team as a Front Desk Receptionist at Premier Healthcare Solutions! We're seeking a charismatic professional to be the first point of contact for our patients in our state-of-the-art Jacksonville facility. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment where your contributions make a real difference. If you thrive in fast-paced settings and excel at creating exceptional patient experiences, apply today!
Responsibilities
- Manage patient check-in/out processes efficiently using our EMR system
- Answer multi-line phone system with exceptional professionalism and empathy
- Coordinate appointment scheduling and maintain accurate calendars
- Collect and verify insurance information with precision
- Handle confidential patient records and administrative tasks
- Assist visitors and resolve inquiries promptly
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required; associates degree preferred
- Minimum 2 years customer service or administrative experience
- Proficiency with EMR systems and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in high-pressure situations
- Medical terminology knowledge highly valued
- Valid Florida driver's license required