Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Nevada Wellness Center. We're seeking a polished professional to be the first point of contact for our patients in Henderson, NV. This role offers competitive compensation, comprehensive benefits, and a supportive environment where your administrative excellence makes a daily impact. If you thrive in fast-paced settings and prioritize exceptional patient experiences, we encourage you to apply today.
Responsibilities
- Manage patient check-in/out procedures efficiently while maintaining HIPAA compliance
- Handle multi-line phone system and schedule appointments using advanced medical software
- Process insurance verifications and collect co-pays accurately
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain organized patient records and digital filing systems
- Assist with administrative tasks including correspondence and supply inventory
Qualifications
- Minimum 2 years of front desk experience in medical/dental/hospital setting
- Proficiency with EMR/EHR systems (Epic experience preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-volume environments
- Strong attention to detail with financial transactions
- Professional appearance and customer service mindset
- Valid Nevada driver's license (for occasional off-site errands)