Job Description
Join our dynamic healthcare team as a Part-Time Front Desk Receptionist at Buffalo Wellness Center! Be the welcoming face of our practice while supporting patient care through exceptional administrative support. This role offers flexible hours (20-25 hrs/week) in a modern, patient-centered environment where your contributions directly impact our community's wellness journey.
We're seeking a polished professional to manage front desk operations, coordinate appointments, and maintain seamless communication between patients, providers, and staff. Enjoy competitive pay, free parking, and a supportive atmosphere that values work-life balance. Perfect for students, career-changers, or those seeking flexible hours in healthcare administration.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Schedule and coordinate appointments across multiple provider calendars
- Handle incoming calls, emails, and digital communications professionally
- Maintain accurate patient records and confidential information
- Process payments, verify insurance, and manage billing inquiries
- Coordinate office supplies inventory and facility maintenance requests
- Support administrative tasks including filing, data entry, and document management
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- 1+ years experience in front desk, reception, or customer service role
- Proficiency in Microsoft Office Suite and practice management software
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced healthcare environment
- Basic knowledge of HIPAA compliance and patient confidentiality
- Positive attitude and professional appearance