Job Description
Join our award-winning team at Harbor View Medical Center as a Front Desk Receptionist and be the first point of contact for patients seeking exceptional healthcare in the heart of St. Petersburg. We're seeking a polished professional who thrives in fast-paced environments and embodies our commitment to patient-centered care. Enjoy competitive compensation, comprehensive benefits, and a supportive work culture in our state-of-the-art facility overlooking Tampa Bay.
Responsibilities
- Manage patient check-in/out processes efficiently using our EMR system
- Answer multi-line phone system with exceptional professionalism
- Schedule and coordinate patient appointments across 15+ departments
- Collect and verify insurance information with precision
- Maintain immaculate reception area and waiting zone
- Assist with administrative tasks including filing and data entry
- Resolve patient inquiries with empathy and solution-oriented approach
Qualifications
- Minimum 2 years medical reception experience required
- Proficiency in Epic EMR or similar healthcare systems
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail with data management
- Professional appearance and demeanor
- High school diploma or equivalent required
- Medical terminology certification preferred