Job Description
Join our award-winning medical team as a Front Desk Receptionist and receive a $2,500 sign-on bonus! We're seeking a polished professional to deliver exceptional patient experiences at our state-of-the-art Durham facility. This hybrid role combines in-person patient interaction with administrative excellence in a fast-paced, patient-centered environment. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities within our growing healthcare network.
Responsibilities
- Manage patient check-in/out procedures using Epic EHR system
- Handle multi-line phone systems with exceptional call etiquette
- Process insurance verifications and co-pay collections
- Coordinate appointment scheduling and calendar management
- Maintain accurate patient records and confidential documentation
- Assist with medical supply inventory and front desk operations
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- Minimum 1 year front desk or medical office experience
- Proficiency with EHR systems (Epic preferred)
- Exceptional communication and customer service skills
- Strong attention to detail and multitasking ability
- Basic knowledge of medical terminology and insurance processes
- Professional appearance and positive demeanor
- Ability to work flexible hours including occasional weekends