Job Description
Join our dynamic healthcare team as a Part-Time Front Desk Receptionist at Santa Ana Wellness Center. We're seeking a polished professional to serve as the first point of contact for our diverse patient community. This role offers flexible scheduling while making a tangible impact in our fast-paced environment. Ideal candidates will thrive in customer-facing roles and possess exceptional organizational skills. Enjoy competitive compensation, free parking, and a supportive workplace culture focused on growth and wellness.
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EMR system
- Answer multi-line phone system with professionalism and empathy
- Schedule appointments and coordinate with clinical departments
- Verify insurance coverage and collect co-pays accurately
- Maintain clean, organized reception area and waiting space
- Process incoming mail and manage office supply inventory
- Assist with basic clerical tasks including scanning and filing
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Excellent written and verbal communication skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- Flexible availability including evenings and weekends
- Positive attitude with patient-centered approach