Job Description
Join our dynamic team at Baltimore Wellness Center as a Part-Time Front Desk Receptionist! You'll be the welcoming face of our healthcare facility, delivering exceptional patient experiences while supporting our administrative operations. This flexible role offers 20-25 hours weekly with competitive compensation and a supportive environment perfect for detail-oriented professionals.
Responsibilities
- Warmly greet and register patients, ensuring accurate intake documentation
- Manage multi-line phone system with professional call routing and voicemail handling
- Coordinate appointment scheduling and maintain digital calendars
- Process insurance verifications and manage patient files
- Maintain pristine reception area with organized materials
- Assist with billing inquiries and basic administrative tasks
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- 1+ years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Basic knowledge of healthcare terminology and HIPAA compliance
- Reliable transportation and flexible weekday availability