Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Mesa Premier Medical Center. We're seeking a dynamic professional to create exceptional first impressions for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Mesa's thriving medical district. Apply today to start your rewarding career!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Answer multi-line phone system and triage calls appropriately
- Schedule appointments and maintain accurate calendar systems
- Collect and verify insurance information and patient demographics
- Process payments and manage daily cash reconciliation
- Maintain clean, organized reception area and office supplies
- Collaborate with clinical staff to ensure smooth patient flow
Qualifications
- Minimum 1 year customer service or front desk experience
- Proficiency with medical scheduling software (e.g., Epic, NextGen)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Basic knowledge of HIPAA compliance regulations
- High school diploma or equivalent required
- Ability to work flexible shifts including weekends