Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and earn a $2,500 sign-on bonus! We're seeking a polished professional to create exceptional first impressions for our Newark facility. This pivotal role combines administrative excellence with compassionate patient interaction in a state-of-the-art environment. Enjoy competitive benefits, growth opportunities, and a supportive culture that values your contribution to patient care excellence.
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Coordinate multi-specialty appointment scheduling via Epic EHR system
- Handle incoming calls and direct communications to appropriate departments
- Maintain accurate patient records and confidential information
- Process insurance verifications and manage front desk financial transactions
- Assist with patient inquiries and resolve concerns promptly
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 2 years medical front desk or hospitality experience
- Proficiency in scheduling software (Epic EMR preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail with data entry accuracy
- HIPAA compliance knowledge
- High school diploma or equivalent required