Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and receive a $1,000 sign-on bonus! At Downtown Tucson Medical Center, we value exceptional patient experiences and offer competitive compensation, career growth, and a supportive work environment. As the first point of contact, you'll create welcoming interactions while managing administrative operations with precision. If you're passionate about service excellence and thrive in dynamic settings, apply today to become part of our innovative medical community.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Coordinate appointment scheduling and maintain accurate electronic health records
- Handle incoming calls and direct inquiries to appropriate departments
- Process insurance verification and collect co-payments
- Maintain a clean, organized reception area with professional ambiance
- Collaborate with clinical staff to ensure seamless patient flow
- Utilize practice management software for daily administrative tasks
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of customer service or front desk experience
- Proficiency in Microsoft Office Suite and scheduling software
- Strong communication skills with multilingual abilities a plus
- Ability to multitask in fast-paced healthcare environments
- Basic knowledge of medical terminology and HIPAA compliance
- Detail-oriented with excellent organizational skills