Job Description
Join our award-winning team at Harbor View Medical Center as a Front Desk Receptionist! We're seeking enthusiastic individuals to be the first point of contact for our patients and visitors. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and a supportive environment in beautiful San Diego.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Answer multi-line phone calls and route inquiries appropriately
- Schedule and confirm appointments using our electronic health record system
- Maintain organized front desk area and patient waiting spaces
- Process insurance verification and collect co-pays accurately
- Assist with administrative tasks including filing and data entry
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- High school diploma or equivalent (required)
- Exceptional customer service mindset and communication skills
- Proficiency with basic computer systems (training provided)
- Punctuality and reliability with strong work ethic
- Ability to multitask in a fast-paced healthcare environment
- Professional appearance and positive attitude
- Willingness to learn new systems and procedures
- Ability to work flexible hours including occasional weekends