Job Description
Join Memphis Community Health Network as a Part-Time Customer Service Specialist and kickstart your career in healthcare administration! We're seeking motivated individuals to support our mission of providing accessible health services to the Memphis community. This flexible role offers hands-on experience in patient coordination, data management, and community outreach – perfect for students or career changers seeking meaningful part-time work.
Enjoy a supportive environment with comprehensive training, competitive pay, and opportunities for professional growth. Our Memphis-based team values diversity, collaboration, and innovation. If you're passionate about healthcare and customer service, apply today to become part of our mission-driven organization!
Responsibilities
- Manage patient intake processes and appointment scheduling
- Handle confidential medical records with HIPAA compliance
- Provide exceptional customer service via phone, email, and in-person
- Assist with insurance verification and billing inquiries
- Coordinate community outreach programs and health screenings
- Maintain accurate patient databases and documentation
- Collaborate with healthcare providers to ensure seamless care
Qualifications
- High school diploma or equivalent (college students encouraged)
- Strong communication and interpersonal skills
- Basic proficiency with Microsoft Office Suite
- Ability to handle sensitive information with discretion
- Experience in customer service or healthcare preferred
- Availability to work evenings/weekends (15-25 hours/week)
- Positive attitude and willingness to learn new systems