Job Description
Launch your tech career without student debt! TechGrowth Solutions urgently seeks motivated individuals for our paid training program in Seattle. No experience required – we provide comprehensive hands-on training to transform you into a certified tech support specialist. Join our innovative team and gain industry-recognized certifications while earning a competitive salary.
Why Apply Today?
- Paid Training: Earn $45k-$55k during your 12-week training program
- Guaranteed Position: Full-time placement upon successful completion
- Certifications Included: CompTIA A+, Google IT Support Pro
- Immediate Start: Positions available within 2 weeks of hiring
- Career Advancement: Clear path to senior roles and management
Responsibilities
- Provide Tier 1/2 technical support for enterprise clients
- Install, configure, and troubleshoot Windows/macOS systems
- Diagnose network connectivity issues (VPN, Wi-Fi, Ethernet)
- Document incidents using ServiceNow ticketing system
- Train end-users on new software implementations
- Collaborate with senior engineers on complex escalations
- Maintain security protocols for client data
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy (Windows/macOS proficiency)
- Strong problem-solving and analytical abilities
- Excellent verbal/written communication skills
- Customer service mindset with patience
- Ability to work flexible shifts (including weekends)
- Eagerness to learn new technologies