Job Description
Join our award-winning tech team with paid training and launch your IT career in Seattle! We're urgently hiring motivated individuals for our comprehensive 12-week IT Support Specialist program. No prior experience required—just your drive to learn and grow. Our training includes hands-on cybersecurity, cloud computing, and network infrastructure certification prep. Enjoy competitive benefits, mentorship from industry experts, and guaranteed job placement upon completion. Transform your future with zero upfront costs—we invest in you!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1/2 technical support via phone, chat, and remote access
- Monitor network security protocols and escalate threats
- Document incidents and maintain IT service management workflows
- Collaborate with cross-functional teams on system implementations
- Complete certification training modules with 95% attendance
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to commit to full-time training schedule
- Passion for technology and continuous learning
- Ability to pass background check and drug screening