Job Description
Urgent Hiring in San Jose, CA!
TechFlow Solutions is seeking motivated individuals to join our dynamic team as Technical Support Specialists. We are an equal opportunity employer dedicated to helping you launch your career in the tech industry without needing prior experience.
Why Choose Us?
- Comprehensive On-the-Job Training: We provide paid training to get you up to speed immediately.
- Competitive Salary: Earn between $45,000 and $65,000 annually.
- Professional Growth: Clear career path from Support to Senior Engineering.
Join our urgent hiring drive and become part of the future of customer success.
Responsibilities
- Assist customers with technical inquiries and troubleshooting issues via phone and email.
- Analyze customer problems and provide effective, long-term solutions.
- Maintain accurate and detailed records of all customer interactions and issues.
- Collaborate with senior engineers to escalate and resolve complex technical cases.
- Stay updated on company products and services to provide accurate support.
Qualifications
- High school diploma or GED required.
- Strong verbal and written communication skills.
- Basic proficiency with computers and operating systems.
- Able to work flexible hours, including weekends and holidays if needed.
- Must be authorized to work in the United States.