Job Description
Join our award-winning IT team with comprehensive paid training for career changers! TechGrowth Solutions is urgently hiring motivated individuals for our remote IT Support Specialist program based in San Francisco. No prior tech experience required - we invest in your growth through our 8-week intensive bootcamp covering cloud systems, cybersecurity fundamentals, and network management. Enjoy competitive benefits, flexible remote work options, and a clear career path to senior roles.
Our program combines hands-on labs, mentorship from industry experts, and guaranteed interview opportunities with Fortune 500 partners. Perfect for career switchers, recent graduates, and military veterans seeking stable tech careers.
Responsibilities
- Provide Tier 1-2 technical support via phone, chat, and remote access
- Manage and troubleshoot cloud infrastructure (AWS/Azure)
- Document IT solutions and create knowledge base articles
- Collaborate with cross-functional teams on system deployments
- Implement cybersecurity protocols and best practices
- Train end-users on new software and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and communication skills
- Basic computer literacy and internet navigation
- Ability to learn technical concepts quickly
- Self-motivated with dedication to completing training
- Authorized to work in the United States
- Reliable internet connection for remote work