Job Description
Transform your career with our comprehensive paid IT training program! FutureTech Academy offers a fully-funded 12-week bootcamp for motivated individuals seeking to enter the thriving tech industry. No prior experience required – we provide hands-on instruction in network administration, cybersecurity fundamentals, cloud technologies, and system troubleshooting. Upon completion, you'll earn industry-recognized certifications and be placed in a full-time IT role with our partner companies. Join our diverse cohort of career-changers and launch your future in California's booming tech sector!
Responsibilities
- Install, configure, and maintain hardware/software systems across enterprise environments
- Provide Tier 1-2 technical support to resolve user issues via phone, chat, and in-person
- Monitor network performance and security protocols using industry-standard tools
- Document IT infrastructure changes and maintain accurate system documentation
- Collaborate with cross-functional teams to implement technology solutions
- Participate in ongoing professional development to maintain technical certifications
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving abilities and customer service mindset
- Basic computer literacy and willingness to learn technical concepts
- Valid California driver's license (for occasional site visits)
- Pass background check and drug screening
- Commitment to 6-month employment post-training
- Proficiency in English (written and verbal)