Job Description
Transform your career with our comprehensive paid training program! No prior experience required. TechStart Academy is seeking motivated individuals to join our IT Support Specialist training cohort in Columbus, Ohio. We provide everything you need to launch your tech career.
Our 8-week paid training covers networking, cybersecurity fundamentals, cloud technologies, and customer service excellence. Upon completion, you'll transition into a full-time IT Support role with competitive compensation and growth opportunities.
Why join us?
- Zero-cost paid training ($2,500 value)
- Guaranteed full-time position post-training
- Industry-recognized certifications included
- Mentorship from senior engineers
- Clear career advancement path
Responsibilities
- Provide Tier 1/2 technical support via phone, email, and chat
- Install and configure hardware/software systems
- Troubleshoot network connectivity issues
- Document solutions in ITSM systems
- Collaborate with cross-functional teams
- Implement security protocols
- Train end-users on new technologies
Qualifications
- No experience or degree required
- High school diploma or equivalent
- Strong problem-solving aptitude
- Basic computer literacy
- Excellent communication skills
- Ability to learn technical concepts quickly
- Customer service mindset
- Valid driver's license preferred