Job Description
Are you ready to launch a high-growth career in Information Technology without prior experience? Nexus Tech Solutions is currently accepting applicants for our exclusive Paid Training Program. We believe in investing in talent, not just hiring it.
As a new hire, you will undergo a comprehensive, hands-on curriculum designed by industry experts. You will learn the latest in cloud computing, cybersecurity, and network infrastructure. Upon successful completion of the training, you will be fully certified and placed in a role supporting enterprise clients across the Carolinas. This is a unique opportunity to accelerate your career with a company that prioritizes mentorship and professional development.
Why Join Us?
- Full Salary During Training: You are paid a competitive hourly rate while you learn.
- Certification Paid: We cover the costs for all required IT certifications.
- Career Growth: Clear pathways to Senior Engineering and Management roles.
Responsibilities
- Diagnose and troubleshoot hardware, software, and network issues for internal and external clients.
- Provide tier 1 and tier 2 technical support via phone, email, and remote access tools.
- Install, configure, and maintain operating systems, peripherals, and office equipment.
- Document all technical issues and resolutions in the ticketing system.
- Collaborate with senior engineers to resolve complex technical challenges.
- Conduct on-site training sessions for end-users regarding software applications.
Qualifications
- High School Diploma or GED equivalent required.
- Basic understanding of computer hardware components (CPU, RAM, Storage).
- Strong problem-solving skills and a logical approach to debugging.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a team-oriented environment.
- Willingness to commit to the 12-week paid training curriculum.