Job Description
Launch your tech career with our comprehensive paid training program! At TechGrowth Solutions, we're seeking motivated individuals in Charlotte, NC with no prior experience to become IT Support Specialists. We provide 12 weeks of hands-on training covering networking, security, cloud basics, and customer service. Our program combines classroom instruction with real-world projects, ensuring you graduate with industry-recognized certifications. Join our team of innovators and enjoy competitive benefits, career advancement opportunities, and a supportive learning environment designed for your success.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide exceptional technical support to internal and external clients
- Monitor network performance and security protocols
- Create and maintain technical documentation
- Collaborate with cross-functional teams on IT projects
- Execute system backups and disaster recovery procedures
- Stay updated on emerging technologies through continuous learning
Qualifications
- No prior IT experience required
- High school diploma or equivalent (degree preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer literacy and internet navigation
- Ability to work in a fast-paced, team-oriented environment
- Passion for technology and continuous learning
- Reliable transportation to our Charlotte training facility