Job Description
Launch your tech career with our comprehensive paid training program! TechGrow Academy is seeking motivated individuals for our IT Support Specialist apprenticeship in Charlotte, NC. No prior experience required – we invest in your growth through hands-on training, mentorship, and industry certifications. Join our collaborative team to build foundational skills in network administration, cybersecurity, and cloud technologies while earning a competitive salary. This 6-month program transitions into a permanent full-time role with clear advancement paths.
Responsibilities
- Complete comprehensive IT infrastructure training modules
- Learn to troubleshoot hardware, software, and network issues
- Gain hands-on experience with Windows/Linux systems
- Develop cybersecurity best practices and protocols
- Assist with cloud service deployments (AWS/Azure)
- Participate in customer support rotations
- Contribute to IT documentation and knowledge bases
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication
- Adaptability to fast-paced tech environments
- Valid driver's license and reliable transportation
- Pass background and drug screening
- Commitment to completing 6-month training program