Job Description
Launch Your Tech Career with Paid Training in Fort Worth!
Are you ready to pivot into the booming Information Technology industry but lack the formal experience? Nexus Innovations is seeking ambitious individuals for our entry-level IT Support Specialist program. We provide comprehensive, paid training to equip you with the skills needed for a high-paying career.
Join a dynamic team in Fort Worth, TX, where we prioritize professional growth and mentorship. You will receive hands-on guidance from industry experts and the opportunity to earn industry-recognized certifications while you earn a paycheck.
Responsibilities
- Provide exceptional technical support and troubleshooting assistance to employees and clients via phone, email, and in-person.
- Diagnose and resolve hardware, software, and network connectivity issues in a timely manner.
- Participate in structured paid training sessions to master system administration and security protocols.
- Assist in the deployment and maintenance of computer hardware and peripheral devices.
- Document technical tickets, resolutions, and standard operating procedures.
- Collaborate with senior IT staff to implement new software solutions and upgrades.
Qualifications
- Energetic self-starter with a strong desire to learn and grow within a technical environment.
- High school diploma or GED (Associate’s degree or relevant IT coursework is a plus).
- Basic computer literacy and familiarity with Windows and Office Suite.
- Excellent problem-solving skills and the ability to explain complex concepts to non-technical users.
- Willingness to commit to a paid training program and certification exams.
- Valid driver’s license and ability to travel within the Fort Worth area as needed.