Job Description
Transform your career with our paid training program! MetroTech Solutions Inc. is seeking motivated Night Shift Associates to join our innovative team in Boston. No experience required – we provide comprehensive hands-on training to launch your career in technology operations. Enjoy competitive pay, flexible scheduling, and advancement opportunities while working in a dynamic, 24/7 environment.
Our night shift positions offer unique benefits including shift differential pay, free parking, and a collaborative team culture. You'll gain valuable skills in system monitoring, troubleshooting, and client support while contributing to critical infrastructure that keeps our city running.
Responsibilities
- Monitor and maintain critical systems during night shift hours
- Respond to alerts and resolve technical issues promptly
- Document all activities and incidents using company software
- Collaborate with day-shift teams for seamless handovers
- Participate in continuous training programs to enhance technical skills
- Ensure compliance with security protocols and operational standards
- Support emergency response procedures as needed
Qualifications
- High school diploma or equivalent required
- Availability to work flexible night shift schedule (11 PM - 7 AM)
- Basic computer literacy and willingness to learn new technologies
- Strong problem-solving and communication abilities
- Ability to work independently with minimal supervision
- Pass background check and drug screening
- Previous technical or customer service experience preferred but not required