Job Description
Join our award-winning IT team as a Junior IT Support Specialist! We're seeking motivated individuals with no prior experience – comprehensive paid training will be provided to launch your career in technology. At TechSolutions Inc., we invest in our people through structured learning programs, mentorship from senior engineers, and hands-on experience with cutting-edge systems. Enjoy competitive benefits, flexible work arrangements, and a clear career growth path within our dynamic Indianapolis headquarters.
Responsibilities
- Complete intensive 8-week technical training covering networking, cybersecurity fundamentals, and cloud platforms
- Provide tier-1 hardware/software troubleshooting for 500+ employees
- Deploy and maintain company laptops, printers, and network infrastructure
- Document technical processes and create knowledge base articles
- Collaborate with senior engineers on complex system upgrades
- Participate in rotational assignments across IT departments
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and willingness to learn technical concepts
- Strong problem-solving and analytical thinking abilities
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- CompTIA A+ certification desired (training provided)