Job Description
Launch your career in technology with TechSolutions Atlanta! We're seeking motivated entry-level candidates to join our dynamic IT support team. No prior experience required – we provide comprehensive training and mentorship to help you grow into a tech professional. Enjoy competitive benefits, career development opportunities, and a collaborative work environment in Atlanta's thriving tech hub.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and resolutions in ticketing systems
- Assist with network administration tasks under supervision
- Conduct periodic system maintenance and updates
- Train end-users on new technologies and best practices
- Collaborate with senior IT staff on projects
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and problem-solving skills
- Excellent communication and customer service abilities
- Ability to learn technical concepts quickly
- Strong organizational and time management skills
- Willingness to obtain industry certifications
- Positive attitude and team player mentality