Job Description
Join our award-winning IT team and kickstart your career with our comprehensive paid training program! We're seeking motivated individuals in Houston to become Junior IT Support Specialists. No prior experience required – we provide hands-on training in networking, security, and cloud technologies. Enjoy competitive pay, benefits, and clear career advancement paths in one of America's fastest-growing tech hubs.
Why Choose Us?
• Industry-leading certification program
• Mentorship from senior engineers
• Tuition reimbursement for further certifications
• Flexible hybrid work environment
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install and configure network equipment and servers
- Monitor system performance and implement security protocols
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Participate in ongoing training to maintain technical proficiency
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication abilities and customer service mindset
- Willingness to learn new technologies and adapt to changes
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- Pass background check and drug screening