Job Description
Launch your tech career with paid training! TechStart Solutions Inc. is seeking motivated individuals for our Junior IT Support Specialist program. No experience required—we provide comprehensive paid training to transform you into a confident IT professional. Enjoy hybrid work options after initial training with competitive benefits and growth opportunities. Join our mission to bridge the tech talent gap in Houston while building a future-proof career.
Responsibilities
- Provide remote technical support to enterprise clients via phone, chat, and ticketing systems
- Install, configure, and troubleshoot hardware/software across Windows and macOS environments
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers to resolve complex network and security issues
- Participate in ongoing training sessions to master cloud technologies (AWS/Azure)
- Monitor system performance and proactively address potential vulnerabilities
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and internet navigation skills
- Excellent written/verbal communication abilities
- Strong problem-solving aptitude with attention to detail
- Ability to learn quickly in fast-paced training environments
- Self-motivated with desire for continuous skill development
- Authorized to work in the United States