Job Description
Are you looking for a dynamic career in technology? Apex Data Systems is currently hiring an Entry Level IT Support Specialist in Louisville, KY. We are looking for motivated individuals who are eager to learn and grow within the IT industry.
We offer immediate openings for candidates ready to start right away. If you have a passion for problem-solving and want to work in a cutting-edge environment, apply today!
Why Choose Apex Data Systems?
- Immediate Hiring: Onboard and start contributing within the first week.
- Career Growth: Clear pathways to Senior IT roles and specialized certifications.
- Modern Environment: Work with the latest technologies and agile methodologies.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Manage and respond to IT service tickets in a timely and professional manner.
- Onboard new employees by setting up workstations and providing necessary training.
- Collaborate with senior IT staff to resolve complex technical problems.
- Maintain accurate records of incidents and resolutions.
Qualifications
- High School Diploma or GED required; Associate’s degree in Information Technology or related field is a plus.
- Basic understanding of computer hardware, operating systems (Windows/Linux), and networking concepts.
- Strong customer service skills with the ability to communicate technical concepts to non-technical users.
- Eagerness to learn new technologies and obtain industry certifications (CompTIA A+ preferred).
- Problem-solving mindset and attention to detail.
- Ability to work independently as well as part of a collaborative team.