Job Description
Are you ready to launch a thriving career in Information Technology?
Nexus Tech Solutions is seeking ambitious and detail-oriented Entry Level IT Professionals to join our growing team in Houston, TX. We are a dynamic technology firm dedicated to providing top-tier digital solutions to businesses nationwide. We believe in nurturing talent, so if you have the drive to learn and the aptitude for technology, we want to hear from you.
In this role, you will gain hands-on experience working with cutting-edge infrastructure, supporting a diverse client base, and collaborating with senior engineers. We offer a comprehensive training program to help you bridge the gap between academic theory and professional practice.
Why Join Us?
- Modern Work Environment: Hybrid work model (3 days in-office, 2 remote) in the heart of Houston.
- Career Growth: Clear path to Senior Engineer or IT Management.
- Competitive Package: Health, dental, vision insurance, and 401(k) matching.
Responsibilities
- Troubleshoot and Resolve: Diagnose and resolve hardware, software, and network issues for end-users efficiently.
- User Support: Provide exceptional technical support via phone, email, and in-person, serving as the primary point of contact for internal employees.
- System Maintenance: Assist in the installation, configuration, and maintenance of operating systems (Windows, Linux) and peripheral devices.
- Documentation: Maintain accurate records of incidents, resolutions, and technical documentation to ensure knowledge base growth.
- Network Assistance: Support basic network operations, including VPN access, Wi-Fi troubleshooting, and hardware connectivity.
Qualifications
- Education: Associate degree in Computer Science, Information Technology, or related field, or equivalent technical experience.
- Technical Basics: Familiarity with Windows operating systems and basic networking concepts (TCP/IP, DNS).
- Soft Skills: Strong problem-solving abilities and excellent verbal/written communication skills.
- Certifications: Candidates with CompTIA A+ or Network+ certification are highly preferred but not required.
- Availability: Ability to work flexible hours and occasional on-call support rotation.