Job Description
We are seeking enthusiastic and tech-savvy individuals to join our team in Austin, TX. If you are looking for an entry-level job with immediate hire potential and want to launch a career in Information Technology, this is your chance. We provide full training and a clear path for growth.
As a Junior IT Support Specialist, you will support our diverse client base by resolving technical issues and maintaining system integrity. We value curiosity and a willingness to learn more than years of experience.
Responsibilities
- Troubleshoot and resolve hardware and software issues for end-users.
- Manage user accounts, permissions, and security configurations.
- Perform basic network diagnostics and connectivity troubleshooting.
- Document technical issues and resolutions in our ticketing system.
- Assist in the deployment and maintenance of computer equipment.
- Communicate technical solutions clearly to non-technical staff.
Qualifications
- High school diploma or GED required; Associate degree in IT is a plus.
- Basic knowledge of operating systems (Windows, macOS, Linux).
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Reliable transportation for on-site support when required.