Job Description
Launch your IT career with TechCore Solutions! We're seeking motivated Junior IT Support Specialists to join our dynamic team in Kansas City. As a growing tech leader, we provide hands-on training and mentorship to help you excel. Enjoy competitive benefits, flexible work arrangements, and opportunities for professional growth in a collaborative environment.
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop systems and peripherals
- Assist with network troubleshooting and basic security protocols
- Document technical issues and resolutions in IT service management systems
- Collaborate with senior IT staff on infrastructure projects
- Deliver user training on new technologies and best practices
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS, networking, and security fundamentals
- Strong problem-solving and customer service skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification preferred (not required)
- Valid driver's license and reliable transportation