Job Description
Launch your IT career with TechHub Solutions! We're seeking motivated Junior IT Support Specialists to join our dynamic team in Las Vegas. As a cornerstone of our operations, you'll provide essential technical support to clients across diverse industries. This role offers comprehensive training and a clear path to career advancement in the booming Las Vegas tech sector.
Our collaborative environment values innovation and continuous learning. You'll gain hands-on experience with cutting-edge technologies while working alongside industry veterans. We offer competitive compensation, flexible benefits, and opportunities for professional certifications.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows and Mac environments
- Manage helpdesk tickets via Zendesk with SLA adherence
- Deploy and configure network equipment including routers and switches
- Document technical procedures in Confluence knowledge base
- Conduct cybersecurity awareness training for end-users
- Assist with cloud infrastructure management (AWS/Azure)
- Support office AV systems and conference room technology
Qualifications
- Associate degree in IT or related field (or equivalent experience)
- CompTIA A+ certification or willingness to obtain within 6 months
- Basic knowledge of Active Directory, DHCP, and DNS
- Familiarity with ticketing systems and ITIL principles
- Strong problem-solving and communication skills
- Ability to lift 30 lbs for equipment maintenance
- Valid Nevada driver's license