Job Description
Are you looking to launch your career in Information Technology?
CloudBridge Systems is currently seeking a motivated Junior IT Support Specialist to join our growing team in the heart of Minneapolis. We are looking for passionate individuals who want to gain hands-on experience in a dynamic tech environment.
As a Junior IT Support Specialist, you will play a vital role in maintaining our technology infrastructure and supporting our employees. We offer a collaborative culture, comprehensive training, and a clear path for career advancement.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity for professional growth and certification reimbursement.
- Modern office environment in Downtown Minneapolis.
- Work with cutting-edge technology and a supportive team.
Ready to take the next step in your IT career? Apply now!
Responsibilities
- Troubleshoot and resolve hardware and software issues for internal staff.
- Assist in the deployment and configuration of new workstations and mobile devices.
- Monitor network performance and ensure high availability of IT systems.
- Respond to help desk tickets and provide excellent customer service.
- Collaborate with senior IT staff to maintain and upgrade infrastructure.
- Document technical processes and maintain accurate asset inventories.
Qualifications
- Associate degree or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent hands-on experience).
- Familiarity with PC hardware, operating systems (Windows, macOS), and common office software.
- Basic understanding of networking concepts, including TCP/IP, DNS, and DHCP.
- Strong analytical thinking and problem-solving abilities.
- Excellent verbal and written communication skills.
- Aptitude for learning new technologies and adapting to fast-paced environments.