Job Description
Launch your IT career with TechSolutions Inc. in sunny El Paso! We're seeking passionate entry-level talent to join our growing IT support team. Enjoy competitive benefits, mentorship from industry veterans, and opportunities for certification growth while serving local businesses and government agencies.
What We Offer:
- Comprehensive health/dental/vision plans
- Tuition reimbursement for IT certifications
- Flexible hybrid work schedule
- Annual professional development stipend
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Deploy and configure desktop/laptop systems
- Monitor and maintain network infrastructure
- Document IT procedures and knowledge base articles
- Assist with cybersecurity protocols and compliance
- Collaborate with vendors for equipment maintenance
- Train end-users on new technologies
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS and networking fundamentals
- Customer service experience with strong communication skills
- Ability to troubleshoot hardware/software issues
- Valid Texas driver's license
- CompTIA A+ certification preferred (not required)
- US citizenship or permanent residency required