Job Description
Ready to launch your career in technology? TechCorp Innovations in Philadelphia is seeking passionate individuals for our Junior IT Support Specialist position featuring comprehensive paid training. No prior experience required—just ambition and eagerness to learn!
Join our award-winning team and gain hands-on experience in network administration, cybersecurity, and cloud technologies through our 8-week intensive training program. You'll work alongside industry mentors while supporting Fortune 500 clients with cutting-edge IT solutions.
What We Offer:
- Full salary during paid training ($45k/year)
- Industry-recognized certifications (CompTIA A+, Microsoft 365)
- Clear career progression path to senior roles
- Comprehensive benefits package (health/dental/vision)
- Tuition reimbursement for continued education
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote access
- Install, configure, and troubleshoot hardware/software systems
- Document all IT incidents and resolutions in ticketing systems
- Collaborate with senior engineers on complex network issues
- Conduct security audits and implement best practices
- Train end-users on new technology deployments
- Monitor system performance and optimize infrastructure
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of computer systems and networks
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to obtain industry certifications
- Valid driver's license for occasional client site visits